FAQS
Technology

Key product specifications

Network errors: Prioritize wired Ethernet connections or restart routers before reattempting Bluetooth pairing

 

SSD not detected: Ensure full insertion into slots and confirm PCIe NVMe protocol compatibility

 

App unresponsiveness: Download the latest WITHBOX app from the official website; ensure mobile OS is iOS 11/Android 8 or newer

 

(Note: Last updated January 2026. Product features may evolve; specifications subject to final shipping version.)